“Don’t limit your scope to just personal assistant tasks -- startups and small businesses use VA’s for things like bookkeeping, social media, design, web development, email management, marketing administration and so much more.”
“Here’s where it gets interesting. I don’t recommend that you just slap your hourly rate on your website and ask clients to sign up with you per hour. A better idea is to come up with value-based packages that compile a number of your services in order to really help your clients and have you bring in a steady income.”
“People are touched more than you realize by the little things. A handwritten note and a newspaper clipping from an article you read, a quick email regarding a new product or service you are offering, a link to new software that you thought might work for them, a card in the mail with a box of gourmet brownies telling them they’re awesome, will mean a lot if it’s done in an authentic way.”
“I'm not Mr. Miyagi, they know I don't claim to be the "ultimate master" of every individual service, but I do an amazing job that goes beyond their expectations. I care about my work enough to establish a 'quality boundary' which I need to meet in order for it to make the cut, and I invest my time in excellent customer service, and that's the best foundation that any good virtual assistant can have…”
“Consultants in particular are prolific users of VAs because they can generally pass your fee on to their clients, they appreciate the importance of delegation, they will charge more per hour for their services than you do (thus earning more money simply by giving you tasks), they’re also freelance so usually pay promptly – plus they know what it’s like to run your own business so are understanding when it comes to taking time off.
“We have a lot of people stop by each year looking specifically for information on how to become a virtual assistant. This term has come to encompass so many things over the years and is no longer just secretarial work.”
“Brainstorm if there is anyone you know or that you’ve recently come in contact with that you feel like would benefit from your help as a VA. Then boldly reach out and ask. You won’t know unless you try!”
“Are you a killer writer? Do you handle email and calendars like they’re a piece of cake? Are you good at all of the above and then some? Whatever your skills are, you’ll need to be solid and confident in them if you’re going to charge people for your time.”
“I decided to put a list together to help you. Not all businesses will need all of these. Not all VAs will be able to offer them. But if you know what you could outsource, at least you know what to search for on Google!”
“You will also need to decide what you will charge your clients. While it’s true that some will have a set price in mind, some may not. This means that it will be up to you to list your price per task so be sure that you have them worked out ahead of time. Make sure that you also figure out what your hours of availability are as well. This lets your potential clients know when you will work for them and when you won’t.”
Your turn. What were the best virtual assistant articles you read this year?
Written by Liat Behr
Liat is a content wordsmith at WiseStamp and copywriter at Ink of Imagination. She delights in creating and sharing valuable tips and helping businesses craft effective content.
When she’s not writing content, she can be found in the world of fiction, embarking on adventures with her characters.